.Five9 (FIVN) has actually been awarded the 2024 Aragon Analysis Technology Award for AI Call Centers and also called a Leader in 2 Aragon Research study Planet reports: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Call Facility, 2025. The business was actually identified as one of the most strategic merchant in the artificial intelligence Representative Operating systems report.At the core of Five9’s development is their eyesight for The brand-new CX, where Artificial Intelligence Brokers and AI-empowered Person Professionals work together to deliver hyper-personalized customer experiences. The company recently launched brand-new advancements featuring Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, identifying Five9’s speculative use of innovation in market evolution and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Innovation Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Study Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research study Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Study Entire world: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand-new CX, ou00f9 Representatives artificial intelligence et Agents Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually likewise called a Forerunner in The Aragon Research Study World for AI Agent Operating Systems in the ICC, 2025 and also Aragon Research Study Entire World for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX System, has actually been named a victor of the 2024 Aragon Research Advancement Award for AI Contact Centers. Furthermore, Five9 has actually been called a Leader in two Aragon Study Entire world documents: artificial intelligence Agent Platforms in the ICC, 2025, and Intelligent Call Facility, 2025. This awareness from Aragon Research study emphasizes Five9’s setting as a leader in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 report roles Five9 as the most
calculated merchant ranked in
the document, realizing Five9 s key vision for AI-driven development in CX. At the core of this innovation is actually Five9’s outlook for The NEW CX where Artificial Intelligence Brokers as well as AI-empowered Person Brokers collaborate to provide hyper-personalized, effortless consumer expertises. By equipping services to provide transformative consumer interactions while lowering expenses and strengthening productivity, Five9 is setting brand-new standards for AI-powered solutions in the call facility sector.
AI is fundamental for developing phenomenal customer experiences, as well as our team are actually honored to be determined through AragonStudy as impressive for our initiatives to move the smart contact center ahead, stated Jonathan Rosenberg, Principal Technology Policeman and also Head of AI, Five9. Our emphasis has been, and will certainly continue to be, helping companies deliver those expertises with easy-to-use resources and also functionalities. Along with each new advancement, our experts take a breakthrough for each Five9 as well as for the field overall.
The Aragon Research Technology honor identifies carriers leveraging visionary use modern technology to certainly not just adapt as markets modify, however to definitely interrupt and also educate just how their markets are going to develop. Five9 was actually formally provided with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation awards ceremony.Five9’s commitment to advancement, particularly its sight for combinationing AI Agents and also AI-empowered Human Professionals, is setting a brand new standard for exactly how services may deliver hyper-personalized and also seamless customer knowledge, claimed Jim Lundy, Creator, CEO and also Lead Analyst, Aragon Study. This award as well as document id builds on Five9’s dedication to providing AI developments for CX.
Previously this year, the firm offered brand-new developments, consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Professionals, that transform the way firms approach CX, steering far better results for each consumers as well as representatives. About Five9. The Five9 Smart CX System, powered by Five9 Genius AI, supplies a thorough room of options to power AI-elevated customer adventures that supply better business end results as well as Carry Happiness to CX.
Our merged cloud-native offering allows hyper-personalized client knowledge and also more encouraged employees, making every client interaction more linked, easy, and also personal. Counted on through 2,500 +consumers and also 1,400+ companions around the world, Five9 brings together the electrical power of AI, our platform, and our people to steer AI-elevated CX.For more information, browse through www.five9.com. Interact with our company @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Liberties Booked.
The identification of an Aragon Study award champion is actually certainly not a promotion through Aragon Investigation of any sort of merchant, product, or even solution. Sight resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What primary honors carried out Five9( FIVN) succeed in 2024 from Aragon Study? Five9 succeeded the 2024 Aragon Research Study Advancement Honor for Artificial Intelligence Get In Touch With Centers and also was actually called an Innovator in two Aragon Investigation Planet reports: AI Broker Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025.
What brand new AI items carried out Five9( FIVN) introduce in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents to transform client adventure administration.How carries out Five9’s( FIVN )BRAND NEW CX vision impact client service? Five9’s brand new CX eyesight blends artificial intelligence Agents along with AI-empowered Human Brokers to supply hyper-personalized, easy clientknowledge while minimizing prices and also improving efficiency.
What was actually Five9’s( FIVN) important position in the Aragon Research Globe 2025 file? Five9was positioned as one of the most calculated supplier in the AI Representative Platforms in the ICC, 2025 report, acknowledging their important vision for AI-driven advancement in CX. When carried out Five9( FIVN) receive the AragonResearch Study Technology
Honor
?
Five9 was formally offered along with the award on December 10, 2024, at the Aragon Transform 2024 honors service.